Frequently Asked Questions

Safe Transfer Motors have a safe payment system for the Internet that protects both buyer and seller from various forms of online fraud, including non-delivery or misrepresentation of goods, stolen credit cards, fake checks and money orders, Nigerian scams, and more.

In today’s world of business there are many people who are legitimately trying to buy and sell items to one another. With our Safe Transfer Motors payment and shipping system, both individuals can be confident that their transaction will come to a quick, fair conclusion. This is the reason to use our services.

We are a one stop shop for selling your quality merchandise on Craigslist and Classified Sites including appraisals, research, photos, customer service, payment processing and packing & shipping.

* Protects buyers and sellers equally
* Pays the seller when the buyer is satisfied
* Refunds the buyer with the seller’s approval
* Creates an environment where honesty thrives and fraud cannot survive.

We are professionals selling merchandise on Craigslist andClassified Sites. We have an established record both online and in our community, and base our business on customer service. We know how to photograph and describe items to get our sellers the best possible prices. Buyers on Craigslist, and Classified Sites feel more secure buying from a business rather than an individual with only a few feedbacks. We now have over 5,000 Postive Craigslist Feedbacks.

Safe Transfer Motors have a safe payment system for the Internet that protects both buyer and seller from various forms of online fraud, including non-delivery or misrepresentation of goods, stolen credit cards, fake checks and money orders, Nigerian scams, and more.

We are professionals selling merchandise on Craigslist andClassified Sites. We have an established record both online and in our community, and base our business on customer service. We know how to photograph and describe items to get our sellers the best possible prices. Buyers on Craigslist, and Classified Sites feel more secure buying from a business rather than an individual with only a few feedbacks. We now have over 5,000 Postive Craigslist Feedbacks.

Safe Transfer Motors Backyard payment service can be used for transactions that begin in other venues, such as Craigslist, Oodle, and all Classified Sites. A Safe Transfer Motors transaction officially begins when an offer is accepted, and the buyer has successfully registered and sent the payment as instructed in the Safe Transfer Motors invoice to our Escrow Department. At this time, Safe Transfer Motors Backyard can safely ship the item to the buyer, since funds are verified, collected, and placed in a secure Safe Transfer Motors escrow account. The seller cannot be paid until the buyer approves the merchandise.

Once the item arrives, the buyer has up to 10 days to approve the transaction. Most transactions are approved and completed within 24 hours of delivery.

Yes. You must register to use Safe Transfer Motors, but it’s fast, free, and easy. Don’t worry, your privacy is important to us! We will never give your financial details to the other party, and your contact information will only be shared after a P.O. is issued.

We usually issue invoices within a maximum of 24 hours from the moment you register. If you do not receive it in your Inbox folder, you should also check your Spam or Bulk folders because our invoice contains encrypted information and might be blocked. If you did not receive it at all, you should contact our Customer Support department via Live Chat or e-mail.

Safe Transfer Motors ONLY supports sellers with valid bank accounts and buyers who have the ability to pay using the Safe Transfer Motors system and payment options. We offer our services in the U.S., Canada, and the United Kingdom ONLY

The Transaction ID# is a unique 10-digit number assigned to your transaction, which you can use to check your transaction status during your transaction period. You can check your transaction status on our Home page. The Transaction ID# is issued to you only after you register and start a transaction, NOT before. More info about how you can use your Transaction ID# and what it is useful for.

We are a one stop shop for selling your quality merchandise on Craigslist and Classified Sites including appraisals, research, photos, customer service, payment processing and packing & shipping.

* Protects buyers and sellers equally
* Pays the seller when the buyer is satisfied
* Refunds the buyer with the seller’s approval
* Creates an environment where honesty thrives and fraud cannot survive.

We are professionals selling merchandise on Craigslist andClassified Sites. We have an established record both online and in our community, and base our business on customer service. We know how to photograph and describe items to get our sellers the best possible prices. Buyers on Craigslist, and Classified Sites feel more secure buying from a business rather than an individual with only a few feedbacks. We now have over 5,000 Postive Craigslist Feedbacks.

Safe Transfer Motors allows and recommends the use of Gift Card, Money Gram, BidPay, PayPal, or other forms of outside payment. If you receive an offer asking you to do business outside of the Safe Transfer Motors system, don’t do it; it’s most likely a SCAM! You should never send money or contact information directly to unknown persons or unapproved sellers—that’s our job! Once you enter into a formal transaction, Safe Transfer Motors will validate both parties to make sure everyone receives full protection. Remember, Safe Transfer Motors can only protect you if you stay within the system!

Safe Transfer Motors accepts Gift Card, Money Gram, BidPay, PayPal, or other types of money orders. To fully protect yourself, stay within the Safe Transfer Motors system and don’t send the payment directly to a seller. Your transaction is protected only within the Safe Transfer Motors system; all payments go directly to our agents.

Safe Transfer Motors takes several steps to protect both the Buyer and Seller against fraud:

1. All payments by the Buyer are verified as “good funds.”
2. All shipments are tracked to ensure the Buyer received the merchandise.
3. If the merchandise is fraudulent, it gives the Buyer the chance to return the merchandise before payment is made.
4. No full price payments are made before shipping. The Buyer receives the merchandise and pays afterward, giving you the chance to verify the merchandise before any money is spent on it.

Definitely. You and your transaction are protected every step of the process, thanks to our stringent logging, tracking, and verification procedures. All payments go directly to a Safe Transfer Motors Escrow Department; no one can access your money without your approval, not even us.

If there are ever unauthorized Safe Transfer Motors charges against your credit card or bank account, you can dispute the charge with us. Depending on how quickly you notify us about any unauthorized transactions, you might not be held responsible for those charges. If you submit payment for a product or service and you do not receive the item, or it is materially different than advertised by the Seller or a Safe Transfer Motors Agent, you can dispute the transaction and request reimbursement.

We are a one stop shop for selling your quality merchandise on Craigslist and Classified Sites including appraisals, research, photos, customer service, payment processing and packing & shipping.

* Protects buyers and sellers equally
* Pays the seller when the buyer is satisfied
* Refunds the buyer with the seller’s approval
* Creates an environment where honesty thrives and fraud cannot survive.

We are professionals selling merchandise on Craigslist andClassified Sites. We have an established record both online and in our community, and base our business on customer service. We know how to photograph and describe items to get our sellers the best possible prices. Buyers on Craigslist, and Classified Sites feel more secure buying from a business rather than an individual with only a few feedbacks. We now have over 5,000 Postive Craigslist Feedbacks.

No problem, we offer a 10-Day Money Back Guarantee that allows you to inspect the item before the seller has access to the payment. If by any chance the received item is not exactly as described, Safe Transfer Motors will retain $40.00 of the payment to cover costs and effort in re-advertising and refund you the rest. Our company is responsible for the shipping fees.

Safe Transfer Motors Buyer Protection Program covers all Craigslist, Oodle, and all Classified Sites transactions up to US $50,000.00. Details are specified in the invoice that a Buyer receives after registering.

Items sold on Classified Sites are not available for pick up from our stores. Large items like vehicles, RV’s, boats, etc, are being held at our self storage units and you can’t visit them. All large items can be shipped anywhere in the United States for the price listed on Classified Site or the final price negotiated with our sales agent. We offer a 10 day pre-inspection before full payment, you’ll sign a contract with us for these 10 days in which the vehicle will be left in your custody. You’ll have plenty of time to inspect and drive it before pay full price for it. Once you have the Stock# just hit the “Click Here” button and the car will be delivered to your address. Shipping and Return are free of charge for buyers.

Your vehicle/merchandise is fully insured from the moment we start the delivery until it arrives at your address. When the vehicle/merchandise is delivered, you will examine it together with the delivery driver to ensure that the vehicle/merchandise is in perfect condition.

The A-to-Z Guarantee applies only to the purchase of physical goods over the web. You used Safe Transfer Motors to purchase an item or service from a Safe Transfer Motors transaction, and:

• You paid Safe Transfer Motors for the item or service, but it did not arrive, or
• You received the item, but the item is materially different than the way the seller or Safe Transfer Motors agent described it.

Items are considered “materially different” in these circumstances:

• Wrong version or edition
• Item condition or details not as described
• Wrong item
• Missing parts or components
• Defective item
• Damaged item

– Opportunity to inspect merchandise before payment is made
– Faster processing of orders
– Lower procurement costs
– Access to customer service 7 days a week
– Ability to check order status anytime online
– Access to new suppliers
– Transaction detail maintained for 5 years
– 10 Days Inspection Period
– 10 Days Money Back Guarantee

Yes, all Craigslist and all Classified Sites transactions have a standard 10 Day Money Back Guarantee which is free. If a higher insurance value is needed, please contact Customer Support to set up a time to evaluate your Item and set up any additional fees required.

Once your offer is accepted, the next step is to register on our website using the registration form. This will confirm all of the details of your order and provide us with the necessary shipping and contact information. As soon as the registration details are verified and confirmed, the shipping process is started. You must send the payment to one of our agents and send a payment confirmation document (receipt) after completing the payment. The full payment will be sent only after you receive and approve your merchandise. That’s it!

You will be notified by email once the buyer receives and approves the item. Just follow the link to the site and provide us with your account number. We’ll automatically deposit the proceeds from your sale (less the small transaction fee) directly to your bank account.

We accept any kind of payment: Gift Card, Money Gram, Check, PayPal, Money Order, Wire Transfer and Bank Transfer. However, the payment method chosen for transactions made on a Classified Site depends on the seller’s preferences. No matter the chosen payment method, the money will always go in our third party Escrow Company.

We are offering our services on Craigslist and all major Classified Sites such as Oodle and Craigslist, which are among the largest marketplaces in the world. We can handle a certain number of transactions per day and often assign Gift Card payments associated with Safe Transfer Motors. Thanks to the CARD Act, gift card owners can use them when and how they want without worrying about burdensome fees and the fear of identity theft. Most gift cards usually have no fees, no personal details or sensitive banking accounts shared, making them a very cheap, fast, and secure online payment option. Gift cards were created especially for safer online purchases. However, we can only use Gift Cards from countries and cities where we have agents.

Safe Transfer Motors is a service that provides you with the ability to send and receive payments for goods or services using the payment methods already associated with your Safe Transfer Motors account. To make a payment, you must use one of the payment methods specified above.

We usually start the shipping process in 24 or 48 hours from your confirmation and will deliver the item in maximum 5 to 7 working days.

In case you buy a vehicle, motorcycle, or boat, etc., you need to know that the Title is in our custody and it’s clear without liens. Safe Transfer Motors will facilitate the Title transfer and registration of your purchased vehicle within the United States, Canada, or United Kingdom.

As specified in Safe Transfer Motors terms, if the Buyer rejects the merchandise, our company will cover all the return shipping fees.

This means that a Safe Transfer Motors truck driver will pick the vehicle up and drop it off as close to your home as he can legally and safely get. Many cities have restrictions on large trucks that prohibit them from driving into some residential areas. Transport trucks are enormous and need lots of room to maneuver and turn around, so if access to your home is restricted by narrow streets, low-hanging trees, speed bumps, or tight turns, the driver may ask that you meet the truck at a large parking lot nearby, such as a grocery store. You will receive a call directly from the auto transporter if these alternative arrangements are necessary.

You should either be present, or should have a designated person upon the pick-up and delivery of the vehicle. If you are selling the vehicle the buyer should be present at the other end.

Yes, using the tracking number you can check the progress of the vehicle/ merchandise shipment 24/7.

Yes. We hire only prescreened truckers who are qualified and have experience in the car moving industry. We constantly monitor their safety score with FMCSA and reputation rating on the National Central Dispatch Board.

No. Your vehicle will be driven only for loading and unloading on the car carrier trailer. You can note your mileage on the Bill of Lading / Condition Report at the time of pick up.

With Safe Transfer Motors, everything is in electronic format, and your confirmation email is your car shipping service contract.